Oct 16, 2017
Guest - Jennifer McClure - Speaker, Executive Coach,
President of Unbridled Talent & CEO of DisruptHR
How do you innovate in a role that historically has
been typecast as transactional? Jennifer McClure joins us on
the podcast this week. We discuss innovation, building
business acumen, how a role in Human Resources relates to sales,
and a number of other topics.
Jennifer was an amazing guest. Not only did we
discover that both of us are D’s when it comes to our
DISC profiles, but we also both have to push out of our comfort
zones to be more extroverted in our jobs. Jennifer talks
about setting personal challenges when communicating, including
personal gates, such as never being the first person to talk, and
not offering a solution until you ask at least one question.
- What does disruption mean to Jennifer?
- What are some of the things that are happening in HR
when it comes to innovation?
- How do you distinguish between signal and noise
- What are some things people should consider when
thinking about making a transition (level up, do something
- What is the secret to being a good coach?
- What happens if you dismiss HR or others in the
- How can HR (and other) professionals build business
- As an organization or as a leader, if you say you are
innovative, but you don't allow people to fail, you are simply
- From the receptionist to the switchboard operator,
treat people like you would like to be treated - people matter.
Your #1 job when going through the interview process is to be
the most likable person they interact with. Engage - it will help
you differentiate from others in the process.
- Look in the mirror - be self-aware; you know what’s
in your head, your job is to get information out of the person you
are meeting with, then deliver your information in context.
- The more we look at talent through the same lens that
we look at consumer products, the better we will perform.
This will free HR up to work on more strategic things.
- Think of yourself in the context of a well-rounded
business professional. A business leader with HR
- Over the next 2 to 3 years Jennifer expects HR to
continue to evolve to a much more strategic function - it’s not
just a phrase, people are our most important resources.
- If you want to build business acumen, start by
developing a curiosity about the business. Start with some
foundational questions - i.e. How do we make money?
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