Dec 25, 2019
Design with User Experience in Mind
On this episode, Mike and Jody
discuss user experience and designing with the user in
- Where are some areas that we
may have designed without thinking about the user
- How do we identify where we can
improve our approach to designing for the end user
- If you empathize with the user,
put yourself in their shoes, you can identify so many challenges
that you may not have considered.
- We get so focused on the
outcome that we forget what the journey looks like and the
experience that the customer goes through.
- User experience testing is so
- A mistake we make is sometimes
we look at the problem through the wrong lens.
- Embrace and engage in the
- Listen with intention to
- The only way to overcome blind
spots is to shift perspective.
- If you can reduce the amount of
friction your customer goes through, you can create experiences
that are significantly better than your competition.
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