Jun 29, 2020
In this episode, Mike and Jody
tackle a listener question and provide tips on how to make it easy
to do business with you.
For companies not taking a
beating, but also are not currently positioned for success, what
are clever and nimble revenue leaders doing right now?
easy is it for our customers to do business with us?
can we do to help our customers solve problems?
not lose sight of your fundamentals
make your problems your customers problems
about modifying the terms and conditions in your contracts. Think
about using electronic versions for digital signatures.
care of the problem your customer is having right now
aware of competition that exists in the marketplace and if the
competition is a better fit for their current problem, consider
referring. This helps with reduce scope creep and customers will
appreciate the gesture and remember that in the future.
- Always ask
- Gather the information you absolutely need to
understand their problem, when they need to solve it, understand
who is impacted, why they care and how they have already attempted
to solve the problem.
you continue to be contacted with a common set of problems from
customers, a market driven pivot may be needed.
advantage of the teams you have working with customers to gather
feedback about what’s important to the customer.
- Remember, you have resources inside your
organization that you can deploy in different ways. Take advantage
of that resource.
it easy to work with you, make it easy to implement and help them
If you have a question you would like us to consider
answering on the podcast, email us at
Work With Catalyst Sale:
- Listen to our free resource (this podcast) and
then put the action items into practice. Share your work with us
via Twitter or firstname.lastname@example.org
- Invest in a Catalyst Sale course - self
directed. Find our courses here
- Hire us as a consultant/advisor within your team or
Please send listener questions
and feedback to email@example.com or contact us directly
on twitter, facebook or LinkedIn.
This podcast is brought to you
by Catalyst Sale - you can learn more about Catalyst Sale, and the
products and services we provide at https://catalystsale.com