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Improve Performance, Provoke Thought, Think Critically.

You are constantly striving to improve.  You are looking for practical tips you can apply to your daily work that will impact your performance.  You are looking for advice from professionals who do the work. You want to engage with professionals who have been in your shoes.

Be the Founder that can clearly articulate the problem your company solves.

Be the Sales Professional that your customers want to work with.

Be the Learning Professional who can deliver your solution in the context of the business.

The Find My Catalyst Podcast is published weekly.  We take listener questions at @catalystsale on twitter or via email.

Topics discussed - Revenue Operations, Customer Success, Goal Setting & Execution, Mindset, Performance, B2B Sales, Sales Training, Product Market Fit, Growth, Hiring, Recruitment, Sales Process, Business Acumen, Startups, Leadership.

Mar 7, 2017

Letting a Customer Go.  When is it time to move on?

Bob Dylan famously sung "The times they are a-changin'".  Whether in business or in life, the relationships you are engaged with are in a constant state of change.  New information is gathered, perspectives change, objectives change.

Many times this change is good for both parties.  However there are times when change requires additional action.  That additional action may include letting a customer go.  The strategic fit may no longer be there, or you may no longer be able to help.  

In this weeks' episode of the Catalyst Sale Podcast we share our personal experience related to making the tough choice to let a customer go.  And why, it may be good for both of your businesses.

We discuss the right way, and the wrong way to let a customer go.  We also discuss the importance of not doing this alone.

Catalyst Sale

Sales is a Thinking Process.  Catalyst Sale is a learning organization first and foremost. That’s why we care about a thinking process that enables results versus a process that tells people what to do. We aim to add value whenever we can, and our true success is measured by the sustainability of our work long after we complete a project. We surround ourselves with good company and never stop learning.

You can find us via LinkedIn, Twitter, & The Catalyst Sale Website on the links below;

Mike Conner on Twitter 

Mike Simmons on Twitter 

Mike Conner on LinkedIn

Mike Simmons on LinkedIn

Catalyst Sale Twitter

Catalyst Sale on LinkedIn

Catalyst Sale Website