Feb 20, 2018
GDPR & Cyber Security - The Human Element
- Guest Oz Alashe MBE - CEO, CybSafe
We are excited to have Oz Alashe
on the podcast this week. We talk about the forthcoming GDPR
regulations, its global impact, as well as the impact of cyber
security at both a personal and organizational
Oz is a former Lieutenant
Colonel in the British Army and UK Special Forces. He has a
successful track record of developing strategy, driving innovation
and leading implementation in both the public and private
His background gives him a
unique insight into the socio-technical realities of cyber security
and the sensitivities around changing human behavior. Oz was
awarded an MBE for personal leadership in the most complex and
sensitive of conflict environments
does it impact communication with potential prospects?
others being influenced by the EU approach?
does this impact the sales professional?
do you measure behavior change?
is Social Engineering?
are some of the behavioral things we should be aware
do you test in a way that allows people to keep their
can we do?
- GDPR - General Data
Protection Regulation, EU regulation, affects business around the
you are engaging with Europeans or have European customers or
clients you will be impacted by this.
is a convergence of expectations - we are increasingly aware of
attacks, at the same time, our reliance on technology is
increasing. It is natural that governments are getting
care of entrusting organizations with data. Ensure that
others are doing what they say they are. Seeing changes in
relationships with third parties that are part of the general
- Cybersecurity is an issue today.
Reliance, enablement, impact - for all the negative you hear,
there are far more positive things.
is an opportunity to lean into security. We are not always as
secure as we should be.
- People, Process, Technology - businesses tend
to focus more on the tech & the process, when it comes to
people, they may take a tick the box approach.
- Cybsafe focuses on the human aspect, changing
- Social Engineering is the art of manipulating
people so that we give up information that we might not provide
normally. It is a cornerstone of most cybercrime. They
might create a scenario that will make you more vulnerable to share
information. i.e. common background, common
- Phishing email is one of the most common
tactics. They may leverage the expectation that we expect
people to request information, and we will share.
SMS version is Smishing - might seem less threatening, but can
still have the impact.
- Criminals are pretty smart. This is a business
to them. People will continue to make mistakes. The tests should be
positive, they should be evaluated.
organizations will run campaigns to see if people will fail, rather
- Psychologically speaking,
linking training with failure is not a good approach.
action we can take now.
being so trusting - we are hardwired to want to trust, but we live
in a society where some people will take advantage of this.
Not being so trusting will encourage you to make sure people
are who they say they are - i.e. hover over a link to see if it is
taking you to someplace different.
attention to spelling, sites may look like something very real, but
they are spelled slightly different, at a glance you might not
with folks - if the communication is out of the blue - ask them if
they meant to send something.
- Organizational Impact/Risk is a matter
of Trust - once you
have violated the trust, it can have a significant impact on your
reputation in the marketplace.
will gravitate toward those who can protect our data.
will continue to increase our connectivity. Risk will
continue to increase.
are getting smarter about how we challenge these
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