Aug 21, 2019
Let's Fix Work with Laurie Ruettimann
Wow, I'm sorry. I'm sorry that it took so long to publish
this episode. This discussion with Laurie, is one of my favorite
discussions I've had on the podcast. She demonstrates her
passion behind fixing work, thinking, and change.
Laurie is an author, speaker, podcaster, and overall
badass. She helps companies, leaders, and HR departments fix
work by creating policies, process, and programs that improve the
employee experience. This week we discuss everything from
suicide bombers, to weight loss, to premortems, to
Thank you Laurie for the awesome discussion, and thank you to
Jennifer McClure for the introduction.
- Why don't we blow HR up?
- Why do you we struggle with thinking critically?
- What are some things we can do to help with root cause
- What's the difference between compassion and empathy?
- Why is the HR function incomplete?
- How can we identify our fundamental flaws at an organization
- How did Laurie make the transition from being uncomfortable
with sales to selling?
- What comes to mind when Laurie thinks about goal setting?
- How do you reconcile with mistakes?
- Did Laurie apply a premortem when she started her tech
- What's a premortem?
- How can a premortem apply in sales?
- What are some lessons Laurie learned from building her
Some times systems are broken beyond repair
Recognize the humanity - then you can have a core
Understand what makes people human
Go to compassion
Moments of tension can create a feeling of being trapped. Double
down on these moments.
HR can be a bridge
You can't do it on your own.
HR as a consultative body - specialist
The way of work is changing.
You have to listen.
You need to shut up.
Corporations do not have imposter syndrome - Companies put
Consumption does not fix problems
Know who you are, set reasonable goals.
Do the hard and honest work of feeling the thing that is holding
The thing that makes us human is our capacity to try.
We fail. We learn. We grow.
Behavior changes can disrupt habits.
Call to Action
What processes, roles, systems, do you want to "blow-up" in your
organization? Let us know via twitter, facebook or LinkedIn.
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