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Improve Performance, Provoke Thought, Think Critically.

You are constantly striving to improve.  You are looking for practical tips you can apply to your daily work that will impact your performance.  You are looking for advice from professionals who do the work. You want to engage with professionals who have been in your shoes.

Be the Founder that can clearly articulate the problem your company solves.

Be the Sales Professional that your customers want to work with.

Be the Learning Professional who can deliver your solution in the context of the business.

The Find My Catalyst Podcast is published weekly.  We take listener questions at @catalystsale on twitter or via email.

Topics discussed - Revenue Operations, Customer Success, Goal Setting & Execution, Mindset, Performance, B2B Sales, Sales Training, Product Market Fit, Growth, Hiring, Recruitment, Sales Process, Business Acumen, Startups, Leadership.

Aug 21, 2019

Let's Fix Work with Laurie Ruettimann

Wow, I'm sorry.  I'm sorry that it took so long to publish this episode. This discussion with Laurie, is one of my favorite discussions I've had on the podcast.  She demonstrates her passion behind fixing work, thinking, and change.

Laurie is an author, speaker, podcaster, and overall badass.  She helps companies, leaders, and HR departments fix work by creating policies, process, and programs that improve the employee experience.  This week we discuss everything from suicide bombers, to weight loss, to premortems, to failure. 

Thank you Laurie for the awesome discussion, and thank you to Jennifer McClure for the introduction.

Questions Discussed

  • Why don't we blow HR up?
  • Why do you we struggle with thinking critically?
  • What are some things we can do to help with root cause analysis?
  • What's the difference between compassion and empathy?
  • Why is the HR function incomplete?
  • How can we identify our fundamental flaws at an organization level?
  • How did Laurie make the transition from being uncomfortable with sales to selling?
  • What comes to mind when Laurie thinks about goal setting?
  • How do you reconcile with mistakes?
  • Did Laurie apply a premortem when she started her tech startup?
  • What's a premortem?
  • How can a premortem apply in sales?
  • What are some lessons Laurie learned from building her podcast?

Key Takeaways

  • Some times systems are broken beyond repair
  • Recognize the humanity - then you can have a core conversation.
  • Understand what makes people human
  • Go to compassion
  • Moments of tension can create a feeling of being trapped. Double down on these moments.
  • HR can be a bridge
    • You can't do it on your own.
    • Leverage relationships.
  • HR as a consultative body - specialist
  • The way of work is changing.
  • You have to listen.
  • You need to shut up.
  • Corporations do not have imposter syndrome - Companies put themselves first.
  • Consumption does not fix problems
  • Know who you are, set reasonable goals.
  • Do the hard and honest work of feeling the thing that is holding you back.
  • The thing that makes us human is our capacity to try.
  • We fail. We learn. We grow.
  • Behavior changes can disrupt habits.

Show Links

Call to Action

What processes, roles, systems, do you want to "blow-up" in your organization? Let us know via twitterfacebook or LinkedIn.

Thank You 

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Catalyst Sale Service Offerings

Growth Acceleration - Plateau Breakthrough

Product Market Fit

Demystify Sales - the course

Are you looking for a way to improve your capability in sales, and grow your business?

Would you like a framework, methods, approach, and tools that can help you put the concepts discussed on the podcast, into practice?

This course is designed for you.

We will apply the Revenue Operations Framework (Know your Customer, Know your Business, Know your Approach) and the foundational Sales Skills (Gathering Data, Story, Time Management, Project Management), to help you design your playbook, and start executing.

Thank you