Aug 24, 2020
In this episode, Mike and Jody
discuss the importance of a good first customer interaction and
should the first customer interaction look like?
is involved in discovery?
do you want to find out more about the person?
does knowing the person better help you with the sale you are
trying to make?
else do we need to know about the first interaction?
research - can be from public or private sources (asking
- Deliver the information you have in the context
of what is important to the customer
important to know the person because they are going to either
influence or make the decision.
- Asking questions and getting to know them helps
them realize I am a human being and not someone just trying to sell
- Asking if they have any questions for you will
let you know how engaged they are in the conversation.
can refer back to what these first questions revealed in future
discussions. Builds a personal relationship.
prepared to do a demo if necessary
Call Planning Podcast
Work With Catalyst Sale:
Listen to our free resource
(this podcast) and then put the action items into practice. Share
your work with us via Twitter or email@example.com
Invest in a Catalyst Sale course
- self directed
Hire us as a consultant/advisor
within your team or organization
Purchase Demystify Sales, A
Catalyst Sale Course here
Interested in working with us?
and chat with us, or contact us
via Twitter or LinkedIn.
Please send listener questions
and feedback to firstname.lastname@example.org or contact us directly
on twitter, facebook or LinkedIn.
This podcast is brought to you
by Catalyst Sale - you can learn more about Catalyst Sale, and the
products and services we provide via the following
Growth Acceleration - Plateau
Product Market Fit