May 29, 2018
Leadership Lessons from Dan Cockerell
This week Dan Cockerell joins us on the Catalyst Sale podcast to
discuss leadership, experience, doing work, and his next
Dan recently retired from the Walt Disney Company, as the Vice
President of the Magic Kingdom, and has recently launched his
consulting, public speaking, and virtual COO practice.
- Did Dan say "Yes" too fast at times?
- Was it tough to decide to make the move to leave the stability
of the Walt Disney Company?
- How do you get feedback from the frontline when you are leading
a large organization?
- How do you inspire others to engage?
- Why is hiring important, and how does Dan identify talent?
- Where does nature vs nurture fit in ideal roles?
- How can podcasting help with internal communication?
- How does Dan differentiate between Coaching vs Mentoring vs
- What's Dan currently working on?
- What has Dan learned about selling?
- Grab the next opportunity, and focus on it like every other
job, and make good things happen
- "I guess you'll have to go out and get a job" if it doesn't
- "Do Your Best and Forgive Yourself" - Admiral Charles Payne,
Naval Academy class of '42 - Have a high expectations for
yourself, but know you will fail sometimes.
- (mind) The Gap - we all have a belief system, there is who we
want to be, what we want to do, but sometimes we fall short.
Hold yourself accountable to "the gap".
- What you do, defines who you are.
- Doing the work is important.
- Be intentional, but do not look like you are being intentional.
Walk the floor, work with customers, interact with others in the
- Don't go into feedback discussions with an agenda. When
you get information, you have to use it correctly.
- Building a relationship takes care of a lot of things.
- When Dan facilitates roundtables, he starts with sharing
experiences and asking for their thoughts on the scenarios.
- There is always something between the lines, make sure you are
- If you are out there, and accessible, you have a better chance
- Talented people in the right job, with the right skillset, do
- Find the best person you have worked with, or the person on
your team who you really enjoy working with, think of their traits,
what makes them the best. Frame your interview questions
around those traits & behaviors.
- Be open & authentic when evaluating data & asking
questions, whether in the hiring process, or when bringing on
- (internal podcast) When launching the internal podcast, Dan was
working to address a gap in communication and reach. He wanted the
team to hear his voice. He did this by recording on his iPhone
& distributing the MP3 to the cast members. Don't stress
or over think the tech. This does not need to be
- No one is above coaching.
- Coaching is an in the moment thing. If it is done right,
it is based on improving performance.
- Training is technical in nature, it is less behavioral,
according to Dan.
- An Advocate is a person who is in a position of authority, they
can advocate for the person when they hear about a role.
- The Mentor is a thought partner.I can meet with them
periodically, we can work through scenarios.
- Mentoring is a partnership - Dan
- You are the one who can take the action. Leverage the
collective intelligence & perspective of your tribe of
- Dan's three areas of focus.
- Keynote Speaking
- Virtual COO
- Be a student, ask questions, be humble, but have
Call to Action
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