Feb 12, 2019
This week is a repost of one of our original podcasts on Key Performance Indicators.
We discuss some common errors when creating KPIs, general best practices, and some practical examples. We also discuss how KPIs can be established outside of sales, and be used to measure other aspects of the organization's success.
When we think of these metrics we usually begin with the end in mind. We identify the desired behavior(s), desired state, and some of the key milestones that are necessary to demonstrate progress. It is important to understand what we expect to see to indicate success.
KPIs provide a data-driven measurement of performance that goes beyond feelings or intuition. When tracked consistently, they provide a great look into the rearview mirror as well. Year over year, quarter over quarter, month over month, measured performance can help to identify opportunities in your business.
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Catalyst Sale
In every business, in every opportunity, there is someone who can help you navigate the internal challenges and close the deal. There is a Catalyst. We integrate process (Catalyst Sale Process), technology and people, with the purpose of accelerating revenue. Our thoughtful approach minimizes false starts that are common in emerging markets and high-growth environments. We continue to evolve our practice based on customer needs and emerging technology. We care about a thinking process that enables results versus a process that tells people what to do.